{"id":3801,"date":"2026-10-19T15:19:19","date_gmt":"2026-10-19T07:19:19","guid":{"rendered":"https:\/\/fluxfootwear.frsandroparis.com\/?page_id=3801"},"modified":"2026-10-23T16:20:42","modified_gmt":"2026-10-23T08:20:42","slug":"shipping-returns","status":"publish","type":"page","link":"https:\/\/www.elzovi.com\/index.php\/shipping-returns\/","title":{"rendered":"Shipping &amp; Returns"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">SHIPPING &amp; DELIVERY<\/h2>\n\n\n\n<figure class=\"wp-block-table\"><table class=\"has-fixed-layout\"><thead><tr><th class=\"has-text-align-center\" data-align=\"center\">SHIPPING OPTION<\/th><th class=\"has-text-align-center\" data-align=\"center\">ORDER VALUE<\/th><th class=\"has-text-align-center\" data-align=\"center\">COST<\/th><th class=\"has-text-align-center\" data-align=\"center\">DELIVERY ESTIMATE<\/th><\/tr><\/thead><tbody><tr><td class=\"has-text-align-center\" data-align=\"center\">Standard Shipping<\/td><td class=\"has-text-align-center\" data-align=\"center\">Orders below $300<\/td><td class=\"has-text-align-center\" data-align=\"center\">Free<\/td><td class=\"has-text-align-center\" data-align=\"center\">3\u20137 Business Days<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Signature Shipping<\/td><td class=\"has-text-align-center\" data-align=\"center\">Orders $300 and above<\/td><td class=\"has-text-align-center\" data-align=\"center\">Free<\/td><td class=\"has-text-align-center\" data-align=\"center\">3\u20137 Business Days<br>Signature Required<\/td><\/tr><tr><td class=\"has-text-align-center\" data-align=\"center\">Next Day Shipping<\/td><td class=\"has-text-align-center\" data-align=\"center\">All Orders<\/td><td class=\"has-text-align-center\" data-align=\"center\">$30.00<\/td><td class=\"has-text-align-center\" data-align=\"center\">1 Business Day<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\">Available within the United States only. Signature is required for orders of $300 or more to help ensure your jewelry arrives safely.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Daily Shipping Info:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Standard &amp; Signature Shipping:<\/strong>&nbsp;Orders arrive within&nbsp;<strong>3\u20137 business days<\/strong>, including&nbsp;<strong>1\u20132 business days for order processing<\/strong>. Be sure to keep an eye on your tracking information to follow your order&#8217;s journey.<\/li>\n\n\n\n<li><strong>Next Day Shipping:<\/strong>&nbsp;Orders arrive within&nbsp;<strong>1 business day<\/strong>&nbsp;after processing. Please note that orders placed after the daily processing cutoff may ship on the following business day.<\/li>\n\n\n\n<li>Delivery timelines do not include weekends, holidays, or unforeseen carrier delays, including those caused by weather, high shipping volumes, traffic, or other circumstances beyond our control.<\/li>\n\n\n\n<li>For orders shipped within the&nbsp;<strong>United States, applicable taxes are calculated and collected at checkout<\/strong>, so there are no additional tax charges upon delivery.<\/li>\n\n\n\n<li>We currently ship&nbsp;<strong>within the United States only<\/strong>. We\u2019re working hard to expand our shipping destinations and look forward to sharing more soon.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>TRACK MY ORDER<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">When your order is fulfilled, you will receive a shipment notification email with a tracking Number. You can visit\u00a0<a href=\"http:\/\/aureliegi.aftership.com\/\">http:\/\/support@elzovi.com<\/a>\u00a0for tracking the package easily.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RETURNS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Please ensure items are returned&nbsp;<strong>in new, unused condition<\/strong>&nbsp;and&nbsp;<strong>in their original packaging<\/strong>&nbsp;within&nbsp;<strong>30 business days<\/strong>&nbsp;of receiving your order.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To request a return, please email\u00a0<a><strong>support@elzovi.com<\/strong><\/a>\u00a0for a\u00a0<strong>Return Authorization<\/strong>\u00a0(returns without prior authorization will not be accepted).<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>For your protection, please use an insured courier (e.g., FedEx, DHL) and keep your proof of shipment. We are not responsible for items lost or damaged in transit.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Include a note with your&nbsp;<strong>name<\/strong>&nbsp;and&nbsp;<strong>invoice number<\/strong>&nbsp;inside the package.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Shipping charges are non-refundable.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Sale items<\/strong>&nbsp;are non-returnable unless faulty.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Earrings<\/strong>&nbsp;cannot be returned or exchanged for hygiene reasons unless defective.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Once your return is received, we will send a confirmation email and process your refund within&nbsp;<strong>7 days<\/strong>&nbsp;to the original payment method, minus any delivery charges.<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>We do not currently offer free returns; any delivery charges will be deducted from your refund.<br><\/li>\n\n\n\n<li>Orders paid via Klarna will follow Klarna\u2019s 14-day return policy once Klarna payment is available.<br><\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>EXCHANGES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you would like to exchange an item, please contact us to initiate the process. Where possible, we will assist in facilitating this.<br><br>You will need to return the unwanted item for a refund and place a new order for your preferred piece.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Conditions<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Items must be returned in&nbsp;<strong>new, unused condition<\/strong>&nbsp;and in their&nbsp;<strong>original packaging<\/strong>.<\/li>\n\n\n\n<li>A copy of your&nbsp;<strong>proof of purchase<\/strong>&nbsp;must be included.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>FAULTY ITEMS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you believe your item is faulty, please email our customer service team with&nbsp;<strong>clear photos<\/strong>&nbsp;of the defect before making any return.<br><br>Once the fault is confirmed upon review, return delivery charges will be reimbursed.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>SHIPPING &amp; DELIVERY SHIPPING OPTION ORDER VALUE COST DELIVERY ESTIMATE Standard Shipping Orders below $300 Free 3\u20137 Business Days Signature Shipping Orders $300 and above Free 3\u20137 Business DaysSignature Required Next Day Shipping All Orders $30.00 1 Business Day Available within the United States only. Signature is required for orders of $300 or more to [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-3801","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/pages\/3801","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/comments?post=3801"}],"version-history":[{"count":2,"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/pages\/3801\/revisions"}],"predecessor-version":[{"id":5416,"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/pages\/3801\/revisions\/5416"}],"wp:attachment":[{"href":"https:\/\/www.elzovi.com\/index.php\/wp-json\/wp\/v2\/media?parent=3801"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}